Blissed Out Babies agrees to provide sleep coaching services.

I confirm that I will:

• Provide access to an app to track sleep data and to communicate throughout the support period. Video/phone call consultations can also be booked subject to availability.
• Undertake an initial video consultation of up to 90 minutes.
• Provide a written summary and sleep plan within 3 working days of the initial consultation. This will be uploaded as a document in the app.
• Provide unlimited support for the specified period following the consultation during the specified hours. Support will be via phone calls/messages via the app or video calls messages for the specified period.
• Support will begin for the specified number of weeks following the date of the initial consultation.
• One pause in support per period is allowed in the event of illness, holidays or major child developments. The remaining support period must be resumed within 4 weeks, otherwise, availability cannot be guaranteed and an additional charge may be incurred. 
• Support is provided between 9-am and 5-pm Monday to Friday. Whilst I aim to get back to every question as promptly as possible, all support requests will be responded to within 4 hours. Support during evenings and weekends is discretionary and not bound by SLA.

By entering into an agreement to consult, the client agrees to pay the specified fee in advance, discuss any concerns with the sleep coach in the first instance, and make every effort to carry out the sleep plan consistently as mutually agreed at the time of consultation.

Refunds are only available before any data is tracked in the app for to Blissed Out Babies for review.

Sleep Coaching needs an open relationship between us, I rely on you to provide me with information that is as honest and accurate as possible. I am here to help educate and support and encourage you to reach your sleep goals but can only do this if you are on board and committed to the plan.

Blissed Out Babies does not guarantee any specific outcome, result or success of the sleep coaching, and expressly disclaims any such guarantee or warranty.

In booking Sleep Coaching Services, I agree that I do not hold Blissed Out Babies responsible for any circumstances with my baby’s health. On booking please specify if your baby has any known medical issue.